About

Irene Garibay

Staff Product Designer

The design you don't see is what makes everything else work.

Portrait of Irene Garibay

I'm a Staff Product Designer specialized in complex, regulated digital products. I focus on how the pieces fit together, not just how they look. When a product becomes too complex to solve as a collection of features, my job is to find the structure that makes it possible to understand it, decide on it and evolve it.

I think in systems, not isolated screens: I structure rules, dependencies, scenarios and edge cases into coherent product architectures. But structure isn't enough: I use research, data and experimentation to decide what's worth building and what isn't.

I work alongside Product and Tech from definition, bringing architecture, data and technical constraints into the design decision. I keep ownership of the solution all the way to production, because for me the deliverable isn't the outcome: what matters is what gets built, how it works and what changes once it reaches users.

  • Systems Thinking
  • Product Judgment
  • Tech-aware Design
  • E2E Product Design
  • Cross-functional Leadership

02 · The value I bring

I turn complexity into products that are clear, viable and ready to evolve.

01 · Foundations

I build structures that multiply tomorrow's possibilities.

02 · Focus

I put the effort where impact is proven.

03 · Delivery Confidence

I make predictable decisions that can actually be built.

04 · Quality

I make sure the product keeps its quality from definition to build to reality.

05 · Direction

I keep the product moving where it could get stuck.

2021 — presentTaxDownDigital tax platform. From the B2C product to the backoffice, the investments section, crypto and AI-driven QA.

Product Design Lead · Core Platform

Leading B2C design for Spain's most-used digital tax platform. I own the design roadmap, business alignment and strategic product decisions.

  • Full redesign of the investments architecture: investor NPS +51% YoY.
  • AI-driven QA taxonomy and methodology: 944 test cases, 89.3% pass rate, adopted across 3 squads.
  • Crypto & Traceability, built 0→1: a new revenue line, close to €1M accumulated in 16 months.
  • Experiment-led validation behind Smart Result: +6.1% conversion to paid.

Product Design Lead · Core Platform

Built TaxDown's Backoffice platform. Dual-user product (end customer and tax advisor). Strategic design of operational tooling for growth and scalability.

  • Built to support 250+ tax advisors and 1M+ managed tax returns.
  • Manual processes turned into scalable systems, cutting operational time by 50%.

Product Designer · Customer Support Lead

The bridge between users and product: friction spotted in support turned into improvements. Constant contact with users surfaced friction patterns with a common root cause, the seed of the systems thinking later formalized in Core Platform. First team leadership role (8 people).

2021 — 2022The New SocietyHybrid design and business role in fashion ecommerce.

Product & Ecommerce Designer

Hybrid design and business role in fashion ecommerce with 150+ international clients. Collections, conversion-focused web, and acquisition and retention mechanics.

2016 — 2019SferaLarge-scale collection design for retail.

Senior Fashion Designer

Collection design for a top-tier Spanish retailer, 1,400 references per campaign.

2014 — 2019OthersBershka · BDBA

Senior Fashion Designer

Bershka · BDBA.

Download resume ↓

Let's talk

I'm looking for products with more scale and complexity, where Design carries weight in decisions alongside Product and Tech: hard-to-structure problems, demanding teams and broader scope, without stepping away from building.